Questions, answered methodically

No, but don't take our word for it. Before you deposit anything, check three things: where client money is held, whether a payout returns to the method you paid with, and whether every commission is named before you confirm. All three are answered on this page, and you can hold us to them.

Client deposits sit separately from company funds with regulated payment partners, so they're never used to run the business. That doesn't remove market risk: a position can lose value, and no honest platform will tell you otherwise.

Yes. A payout returns to the same method you deposited with, normally within one business day once identity checks are complete. You don't need to explain why you're withdrawing.

Orders are routed through partners operating under FCA rules. Ask your personal analyst which licence covers your account before you deposit - any FCA licence can be checked on the public register yourself.

From a commission on completed operations and from paid training, and from nothing else. We take no share of your deposit and we don't earn when a position loses. Every commission is shown before you confirm.

You can open and fund an account from £190 onwards. This is the minimum initial deposit to activate your investment plan, and you can add to your capital later as your financial goals develop.

Withdrawals are requested directly from your account dashboard at any time. Your funds return to your chosen payment method, subject to standard banking processing times. There are no locks or unexpected delays.

Accounts are protected with industry-standard security protocols, two-factor authentication and identity verification. As with all investing, your capital carries risk and values can fall as well as rise. We hold an FCA licence and follow strict capital protection and segregated funds rules.

Most investors complete registration and KYC verification in under ten minutes. Once your initial deposit clears, your personal analyst can activate your chosen strategy immediately.

All costs are shown clearly before you commit to anything. Trading spreads and any account maintenance fees are transparent, and you will never face surprise charges. Every commission is disclosed upfront.

You must be 18 years of age to open an account and begin investing. Verification of your identity and age is required as part of our KYC process to meet FCA requirements.

Common methods are accepted, including major debit and credit cards, bank transfers, certain e-wallets and cryptocurrency. The full list of supported deposit options appears at the funding step during your sign-up.

Stocks represent ownership in a company and move based on business performance and market sentiment. Commodities are physical goods or raw materials such as oil, metals or agricultural products, and their prices follow supply, demand and economic factors. Your analyst will help you build a balanced portfolio across different asset classes based on your realistic expectations.

AI engines analyse market data and chart patterns to generate trading signals and recommendations based on your risk profile. A personal financial analyst then reviews each signal, ensures it matches your goals and market analysis, and presents it to you for approval before execution. The final decision always stays with you - technology supports human judgment, not replace it.

Standard KYC documents are required: a government-issued photo ID and proof of your address. These are verified electronically in most cases, and the verification step typically completes within one business day.

Withdrawal requests are processed immediately and sent to your bank or payment provider. Standard processing times are 1-3 business days depending on your financial institution, though some methods may be faster. You can track the status from your account statement at any time.

Your capital is invested in living markets, so values do move down as well as up - this is real investing risk, not a guarantee. Your personal analyst helps manage this through diversified asset allocation and stops to limit losses. Funds are held in segregated accounts, meaning your money is separate from company funds. Realistic expectations and steady compound growth over time are more reliable than short-term outcomes.

duolomyx Video is authorised by the FCA, the UK financial regulator, and meets strict compliance standards. All transactions, verification and capital protection follow regulatory rules. That said, like any investment platform, there are always risks - your money is deployed in real markets where losses can happen. We do not guarantee returns. Verify our FCA licence independently if you wish, and only invest capital you can afford to lose.

No experience is necessary. Every member receives a dedicated personal financial analyst who guides you through strategy, market analysis, trading signals and every step of your investment journey. Your analyst handles the expertise - you provide the discipline and approval.

You need just £190 to open an account with duolomyx Video. The figure is kept deliberately low so you can start small, build realistic expectations and add more once you're comfortable.

No. Every commission is shown before you confirm an operation, and there is no account maintenance fee. The only deduction you may ever see is one applied by your own bank or card issuer.

Requests are reviewed on business days and return to the method you deposited with. Card withdrawals usually settle within three to five working days, bank transfers within two.

Your position can lose value, and no honest platform will tell you otherwise. Client funds are held separately from company money with regulated payment partners, which protects your capital from business risk, though it cannot remove market risk.

A photo ID such as a passport or driving licence, plus a recent document showing your address, such as a utility bill or bank statement. Verification is required before any account can move money, in line with standard KYC rules.

Use the registered email and password on the sign-in page, confirmed by two-factor authentication for extra security. If your details aren't recognised, reset your password or contact support and a specialist will help you back in.

No. Most members start with none. A personal analyst walks you through the first steps, and a demo account lets you practise before any real money is involved.

Withdraw your balance and tell support you'd like to close the account. There's no cancellation fee and no waiting period.